Returns & Exchanges

U.S. Polo Assn. India offers a hassle-free 15-day return and exchange policy for all unworn and unwashed items with original tags intact. We strive to ensure your shopping experience remains as authentic and comfortable as our classic apparel.

Return Process

• 1.
  Initiate Request

  Visit the 'My Orders' section on our website or app, select the item you wish to return, and choose your reason for the request.

• 2.
  Quality Check Preparation

  Ensure the product is packed in its original packaging with all brand tags, manuals, and accessories included for a smooth inspection.

• 3.
  Reverse Pickup

  Our logistics partner will arrive at your doorstep within 2-3 business days to collect the package and provide a pickup acknowledgment.

• 4.
  Refund Processing

  Once the item reaches our warehouse and passes quality verification, your refund will be initiated to the original payment method or store wallet within 7-10 days.